Editorial questions, content corrections, partnership inquiries — please use the appropriate contact path below.
For questions about content published on mindwault.com, requests for corrections, requests to cite our research, or general editorial inquiries, contact our editorial team:
Editorial Email: editorial@mindwault.com
Response Time: Within 5 business days for standard inquiries; within 48 hours for correction requests
Editorial Reviewer: Mind Vault Health Content Review Team (independent reviewers) — see About the Reviewer
For all questions about Mind Vault product orders, refunds, shipping, returns, or product-specific questions, you must contact Mind Vault Health LLC directly. We are not the manufacturer and cannot process orders, returns, or refunds.
Manufacturer: Mind Vault Health LLC
Product Support: Available through the official Mind Vault website
Refund Requests: Submit through Mind Vault Health LLC customer service with your order number
Money-Back Guarantee: Applies to orders placed through the official Mind Vault website only — not Amazon, eBay, or third-party retailers
→ Visit the Mind Vault Official Website to contact Mind Vault Health LLC customer service.
Journalists, healthcare publications, podcast hosts, and other media seeking comment from Mind Vault Editorial Team, or interview requests with the editorial team, please contact:
Press Email: press@mindwault.com
Response Time: Within 24 hours for press inquiries with deadline
Available For: Functional medicine perspective on cognitive supplementation, adult cognitive health, age-related cognitive decline, ingredient analysis (Bacopa Monnieri, Alpha GPC, Phosphatidylserine), competitor analysis (Mind Lab Pro, Alpha Brain, Neuriva Plus, Prevagen)
For partnership proposals, content syndication requests, or other business inquiries, contact:
Business Email: business@mindwault.com
Response Time: Within 7 business days
Note: We do not accept paid placements, sponsored content, or undisclosed promotional arrangements. Per our Editorial Policy, all commercial relationships are disclosed transparently to readers.
For DMCA takedown notices, privacy-related requests under GDPR/CCPA, or other legal notices, contact:
Legal Email: legal@mindwault.com
Privacy Email: privacy@mindwault.com
Response Time: Within statutory requirements (typically 10 business days for DMCA, 30 days for privacy requests)
See our Privacy Policy for details on how we handle visitor data, and our Terms of Service for site usage terms.
We've organized contact channels by inquiry type because the right answer often depends on knowing who can actually help you. For Mind Vault product questions (refunds, shipping, order issues), our team has no access to Mind Vault Health LLC's order system — we are an independent review resource, not the manufacturer's customer service. Routing those questions to the manufacturer directly gives you the fastest resolution. For editorial questions about our analysis, methodology, or content corrections, our editorial team can address those in detail. For press inquiries, Mind Vault Editorial Team, is available for comment on cognitive health research perspectives on cognitive supplementation. Sorting at the contact level prevents inquiries from getting lost in the wrong queue.
Editorial inquiries typically receive a response within 5 business days. Correction requests are prioritized — if you've identified a factual error in our content, we aim to acknowledge within 48 hours and either correct or explain the source within 5 business days. Press inquiries with active deadline are responded to within 24 hours when received during business hours. Business and partnership inquiries follow a 7-business-day response window. Legal notices (DMCA, GDPR, CCPA) are handled within statutory requirements — typically 10 business days for DMCA takedowns and 30 days for personal data requests under privacy regulations.
A few categories of inquiry we cannot address directly: personalized medical advice (please consult your physician or cognitive health research practitioner directly — Dr. Miller serves as our editorial reviewer, not as a personal physician for site visitors); diagnosis or treatment recommendations for specific health conditions; second opinions on cholinesterase inhibitors or other prescribed neurotransmitter therapies; product recommendations for individual situations beyond what's discussed in our published content. For health-related personal questions, please work with a qualified healthcare provider who can review your complete medical history and current lab work.
We genuinely appreciate reader feedback, both positive and critical. If you've used Mind Vault and want to share your experience to help future readers, contact us — we may include your feedback (with your permission) in our aggregated user-feedback summaries. If you found our analysis helpful in your decision, we'd love to hear that too. If you found errors, missing information, or unclear explanations, telling us specifically what was problematic helps us improve the content for everyone. We read every piece of reader correspondence and use it to guide editorial priorities.
For readers who want to be notified when we publish significant updates — major formulation changes from Mind Vault Health LLC, new clinical research on Mind Vault ingredients, pricing changes, or new comparison content — sign up via the contact form. We send infrequent updates (typically quarterly) and never share email addresses with third parties. You can unsubscribe at any time. The newsletter is free and is not used for promotional product offers.
Our editorial team operates on a US Pacific time zone schedule, with active inquiry response during standard business hours Monday through Friday. Inquiries received outside business hours, on weekends, or during US federal holidays are queued for response on the next business day. Press inquiries with active deadline are handled outside normal hours when received with explicit deadline notation. International readers should account for potential next-day response when reaching out from significantly different time zones. Auto-response messages confirming receipt of your inquiry are sent immediately so you know your message arrived.
Communications you send through our contact paths are treated as confidential between you and our editorial team. We do not share reader correspondence with Mind Vault Health LLC, do not use names from reader emails in published content without explicit permission, and do not add reader emails to mailing lists without opt-in. Health-related questions you share in your communications are treated with appropriate sensitivity, though as noted elsewhere we cannot provide individual medical advice and will redirect health questions to appropriate clinical resources rather than attempting to answer them ourselves.
